Refund policy

If the book isn't right for you, you can send it back. This page explains how.

Return window

You have 30 days from the day your order arrives to request a return.

Condition

The book must come back unused and in the condition you received it — unmarked, unwritten-in, and in its original packaging. We can't accept a copy that has been written in, as it can't be resold.

How to start a return

Email info@rekmama.com with your order number and the reason for the return. You'll get a reply with the return address and instructions within two business days.

Returns sent back without contacting us first can't be accepted.

Who pays return postage

Return postage is the customer's, unless the book arrived damaged, defective or wrong — in which case we cover the return and the replacement.

Damaged or wrong items

Check the book when it arrives. If it's damaged, defective, or not what you ordered, email us within 48 hours with a photo and we'll replace it or refund it in full, including postage.

Refunds

Once the book is back with us and checked, your refund is issued to the original payment method within 5 to 10 business days. Your bank may take a few days more to show it.

Cancellations

Orders can be cancelled free of charge any time before they ship.

Questions

Email info@rekmama.com.

learnarabicforyourhabibi.com is sold by Daria Okhrimenko, trading as Rekmama Social Media Applications Development & Management, Dubai trade licence 1621894. 1206, Marina Vista Tower 2, Dubai, United Arab Emirates info@rekmama.com · +971 50 187 4933